To protect you when buying, LA Sportsroom operate a flexible returns policy and are happy to refund / exchange items that are damaged in transit, faulty or not what you ordered.

Before Returing Goods...
Please email or call us on +44 (0)161 633 3040. Returning your goods implies you have read the Returns Policy and accepted our Terms.

Returns - Basic Terms
Goods must be returned within 7 days of receipt.
Goods must be accompanied with a completed Returns Form
Goods must be in original packaging.
Goods must be complete - even if broken.
Goods must not be fitted or used.
Goods must be clean.
We are happy to refund postage on unused faulty or wrong goods.
Goods are subject to a restocking charge of £20.00

We cannot accept responsibility for damaged caused when packing goods - please take care!

Returning BIKES
Please read the basic terms above first. Package your bike carefully - by law the customer is responsible for returning goods in good order. We can then arrange any necessary refunds. You may need to turn the handlebars /remove a wheel to fit it into the box. Please take care when doing this.

DO NOT MAKE ADJUSTMENTS IF YOU ARE NOT SURE HOW TO DO IT AS WE CANNOT TAKE RESPONSIBILITY FOR ANY DAMAGE CAUSED.

Postage Refund
We only refund postage on goods deemed to be warranty by the manufacturer or if we send out the wrong item. If you change your mind about a product after receiving it, we will be happy to exchange it but we do not consider it fair play to be expected to pay the collection or re-delivery charges and hence this is the customer’s responsibility. Please read our Terms.

Postage - which service to use
You may send goods back to us using Priority, Recorded Delivery or Guaranteed services but we can only refund the approximate first class postage cost. Goods must be accompanied with a completed Returns Form.

All returns to be made to the following address:
LA Sportsroom
Bower Street Works
Bower Street
OLDHAM
OL1 3XB